Frequently Asked Questions
Everything you need to know about creating and sharing VoiceHugs
Getting Started
A VoiceHug is a personalized audio gift that combines heartfelt voice messages from multiple people into one beautiful recording. It's perfect for birthdays, anniversaries, farewells, or any occasion where you want to show someone they're loved.
It's simple! First, you create a VoiceHug project and record your own message. Then, you invite friends and family to add their voices. We professionally mix all the messages together and deliver a polished audio file that your recipient will treasure forever.
No! Contributors can record their messages directly in their web browser on any device. We've made it super easy - they just click the link you send them and start recording.
Yes. VoiceHug runs an MCP (Model Context Protocol) server, so an AI assistant can create a VoiceHug, invite people, send reminders, and generate the final mix for you, signed in as you. Recording still happens in the browser. Developers who want to connect an app can find the details at voicehug.co/developers/mcp.
Recording & Technical
Individual messages can be up to 5 minutes long. The final VoiceHug can include unlimited contributors, though we recommend keeping the total length under 30 minutes for the best listening experience.
VoiceHug works on all modern browsers including Chrome, Firefox, Safari, and Edge on both desktop and mobile devices. For the best experience, we recommend using Chrome or Firefox.
Yes! You can re-record your message as many times as you like before the VoiceHug is finalized. Contributors can also update their recordings until you mark the project as complete.
Managing Contributors
There's no limit! You can invite as many contributors as you'd like. We've had VoiceHugs with over 50 contributors from around the world.
After creating your VoiceHug, you'll get a unique link to share. You can send this via email, text, WhatsApp, or any messaging platform. We also provide email templates to make inviting easy.
Yes! You can send friendly reminders to contributors who haven't recorded yet. We also have an automatic reminder feature that sends gentle nudges as your deadline approaches.
Pricing & Payment
VoiceHugs with up to 6 participants (including you as the organizer) are completely free. If you invite more than 5 contributors, a one-time $9.99 payment is required to generate the final mix. This includes professional audio mixing and the ability to download your final VoiceHug.
No! Only the organizer pays. All contributors can record their messages for free.
We offer a 30-day money-back guarantee. If you're not completely satisfied with your VoiceHug, contact us for a full refund.
Privacy & Security
Absolutely. All recordings are encrypted and stored securely. We never share or sell your data, and you maintain full ownership of your VoiceHug.
Only you (the organizer) and the contributors you invite can access the project. The final VoiceHug is only accessible to people you choose to share it with.
We store your VoiceHug for 12 months after creation, giving you plenty of time to download it. Individual contributor recordings are deleted 30 days after the project is completed.
Delivery & Sharing
You'll receive a download link for the MP3 file, plus a beautiful web player link you can share with the recipient. They can listen online or download to keep forever.
Yes! Before you generate the final mix, you can play every recording, drag them into the order you want, rename them, and delete any you'd rather leave out. Once the mix is ready, you can listen to it and preview the gift page before you send the link to anyone.
We don't send it for you. You can add the occasion date when you create your VoiceHug so everyone knows when it's for, and when the final mix is ready you get a gift link to send to the recipient whenever you choose, by text, email or WhatsApp. You can also download the MP3 to share it yourself.