Privacy Policy
Your privacy is important to us
Last updated: November 2024
1. Introduction
VoiceHug ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Personal Information
- Name and email address when you create an account
- Payment information (processed securely through our payment providers)
- Voice recordings you create or contribute
Usage Information
- Browser type and version
- IP address and location data
- Pages visited and features used
3. How We Use Your Information
- To provide and maintain our service
- To process your transactions
- To send you updates and marketing communications (with your consent)
- To improve our service and develop new features
- To comply with legal obligations
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All voice recordings are encrypted in transit and at rest.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. VoiceHug recordings are stored for 12 months after creation, and contributor recordings are deleted 30 days after project completion.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@voicehug.com
Address: VoiceHug, Inc.
123 Voice Street
San Francisco, CA 94102
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.